About the Practice
Marsh Medical Practice was established on 1st July 1996 and was taken over in 2015 by Dr Carl Deaney.
We operate across two sites, North Somercotes and Manby. We aim to provide appointments in the surgery located at the individual patient’s preferred location, however, you may be asked to travel to our alternative site if necessary.
We cover a large part of Coastal East Lincolnshire from Tetney, to South Thoresby and from Louth and its surrounding villages to the coast.
Our goal is to deliver high quality healthcare which is safe, effective, caring and responsive to the needs of our patients.
We pride ourselves in providing the best possible service in the most suitable environment. To that end we have extensive training and development programmes. We endeavour to ensure that service disruption is kept to a minimum and we appreciate your understanding regarding this.
Appointments are available from 8.30am daily. Upon booking your appointment, please outline the reason for your appointment to our receptionists so they can direct you to the most appropriate healthcare professional.
Non-emergency and routine appointments are available to book in advance. A range of times and dates are available. Download our leaflet to ensure you make the most out of your appointment.
We endeavour to book routine appointments with your preferred clinician. However, this may not be possible due to urgent appointments.
Need a reminder? If you have a mobile phone you can make use of our free SMS text message reminder service.
In some cases, a telephone appointment may be more suitable for you. In this case, please phone reception and they will take your details and arrange for the most appropriate member of our team to call you back. Please note that where appropriate, information is entered on to the relevant clinician’s appointment page. Please remain available to take our call.
We operate a same day on-call GP service for urgent medical problems. Please do not request these appointments for non-urgent medical conditions as this prevents us from dealing with genuine medical emergencies. In the event of a life-threatening emergency, call 999 immediately.
If you, or someone you know, are unable to collect prescriptions please ask at dispensary about our FREE delivery service.
Dosette Boxes (blister packs)
If you are having difficulty remembering to take your tablets, or are taking a large amount of tablets, why not try dosette boxes which allow you to maintain a correct daily medication regime. Please ask one of our dispensing team for details.
North Somercotes Dispensary
|Monday||8.30am - 1pm, 2pm - 5pm|
|Tuesday||8.30am - 1pm, 2pm - 6.30pm|
|Wednesday||8.30am - 1pm, 2pm - 5pm|
|Thursday||8.30am - 1pm, 2pm - 6.30pm|
|Friday||8.30am - 1pm, 2pm - 6.30pm|
|Monday||8.30am - 1pm, 2pm - 6.30pm|
|Tuesday||8.30am - 1pm|
|Wednesday||8.30am - 1pm, 2pm - 6.30pm|
|Thursday||8.30am - 1pm|
|Friday||8.30am - 1pm, 2pm - 5pm|
We offer appointments outside our usual times to certain patients who struggle to get into surgery within our core hours due to work/college etc. Please speak to our reception if this would benefit you. Call us on 01507 358623 or book online using your online electronic login.
Home visits can be requested by ringing reception who will then pass your details onto the on-call doctor. The on-call Doctor will ring the you back and make an assessment over the telephone. Please remain available to take our call. At this stage the Doctor may ask the patient to attend the surgery, or the Doctor may visit the patient at home. However, home visits are strictly for patients who are deemed unfit to travel. Any requests for home visits should, whenever possible, be made before 10.30am.
We understand that sometimes it is necessary to cancel your appointment, therefore please do this as early as possible so that we can give the appointment slot to someone else.
If you have more than one problem to discuss during your appointment, you will need to book additional appointment slots. Please ask at reception.
Help us to help you...
- Try our on-line booking service
- Avoid the rush & call after 10.30am
- Use same day appointments for urgent issues only
Book your routine appointments ahead of time
01507 358623 - ask our team for an on-line log-in to book your own appointments.
Talk to our receptionists
They are trained to assist you and will ensure you get the most appropriate help.
Always start with the most important query first.
One problem at a time please as a thorough assessment & careful consideration is required by our clinicians.
Multiple problems, or additional necessary clinical reviews, may require further appointments – be prepared for this.
A telephone appointment may be more appropriate & more easily accommodated – especially for queries and advice.
Where possible patients with language barriers are encouraged to tell reception before the consultation starts – if you have a hearing aid please wear it.
Please bring with you any new hospital correspondence or medications to your appointment as hospital letters may not arrive promptly.
Please let the surgery know in advance if you cannot make your appointment or are held up with any short delay as lateness means that you may be asked to re-book.
Routine appointments will be accommodated with a named clinician where available, emergency appointments may not.
The Practice opening hours are as follows Monday to Friday, we are closed Saturday and Sundays. We also provide urgent/on the day appointments; please ring at 8am if this is needed. Please remember you can book appointments in advance.
North Somercotes Surgery
|Monday||8am - 5.00pm|
|Tuesday||8am - 6.30pm|
|Wednesday||8am - 5.00pm|
|Thursday||8am - 6.30pm|
|Friday||8am - 6.30pm|
|Monday||8am - 6.30pm|
|Tuesday||8am - 1.30pm|
|Wednesday||8am - 6.30pm|
|Thursday||8am - 1.30pm|
|Friday||8am - 5.00pm|
Our Main Telephone Number 01507 358623
Reception starts at 8am to take calls for book on the day appointments NOT 8:30am when clinics start.
For full details regarding our dispensary services including deliveries and opening times place click here.
When the Surgery is closed dial 111 when you need help fast, but it is not an emergency.
The out of hours service is at Louth Hospital, Urgent Care Centre, High Holme Road, Louth LN11 0LU.
Opening times are 6.30 pm to 8.00 am Monday to Friday and 24 hours Saturday, Sunday and Bank Holidays.
You can also talk to NHS Direct on 0845 46 47. NHS Direct provides a 24 hour health advice and information service to you or your family if you are feeling ill. They also provide information on health conditions and treatments, advice on local healthcare services and self help and support organisations.
If, for any reason, you are unable to contact a doctor out of hours in an emergency, please ring 999 and ask for an ambulance.
Our staff are able to provide you with advice covering a range of topics including hospital referrals, appointments and other non-medical information. If you are in doubt as to what to do please talk to them as they are there to help you.
If you live in our practice area and would like to register with us, please collect a registration form and a health questionnaire from reception or download them. To help us register you, please bring your NHS medical card (or NHS number) and proof of identify as it will help us locate you on the NHS system. You can register at either site and use the services at both of them. On registration you can express a preference of Doctor, but you may see any GP or member of our team.
Where patients are requesting to join the practice list, the practice does not discriminate on the grounds of:
- Race, gender, social class, religion, sexual orientation or appearance.
- Disability or medical condition.
If you are in our area for a short time and require medical treatment you are able to register with Marsh Medical Practice as a temporary resident. This gives you the same access to general practice services as permanently registered patients but for a limited time; this allows for continuity of your care until you return to your regular GP.
If you are registered with another practice locally, it is essential that you attend your own practice where your medical notes are available.
You can register as a temporary resident with Marsh Medical Practice if you are in our area for more than 24 hours, but NO LONGER THAN 3 MONTHS. If you are going to be resident in the practice area for more than 3 months YOU MUST REGISTER AS A PERMANENT PATIENT.
If you try to temporarily register with the practice again within the same year, your registration status with the practice will become PERMANENT.
To help us register you as a temporary patient please provide:
- Identification (e.g Driving licence)
- NHS card or NHS number
If there are repeat medications that you require please also provide us with:
- A repeat medication slip or ask your doctor to fax your repeat medications to us (ask reception for assistance with this)
In keeping with other Lincolnshire GP surgeries, Marsh Medical Practice prescribe repeat medication in 28 day quantities. There are many benefits to 28 day Repeat Prescribing including:
- Regular reviews
- Reduced waste
- Improved safety
- Better co-ordination of treatment
Ordering Repeat Medications
Please always remember to tick the box for the medications you need. Download our leaflet.
The ways in which you can order your repeat medication include:
- In person, at either Manby or North Somercotes surgery, just hand in the repeat slip that is given to you when collecting your medication.
- Letter box located on the fron of the building at North somercotes and in the front door at Manby.
- Online- by using system on line, systmonline.tpp-uk.com please ask at reception for details of the, user name and password for access to this service.
- Posted via Royal Mail.
- Posted in the box outside dispensary.
- Delivery service.
If you also have an enquiry or wish to talk to a member of the dispensary team, you can leave a message with the reception team, and a member of the dispensary team will get back to you that day.
PLEASE ALLOW 48 HOURS BEFORE COLLECTING ORDERED MEDICATION AS DISPENSARY DOES NOT HOLD STOCK OF ALL MEDICATIONS, YOUR MEDICATIONS MAY NEED TO BE ORDERED IN.
“People delivering healthcare with professionalism and integrity”
Our aim is to provide the highest quality care for our patients. All of our staff are dedicated to the provision of high quality patient care through the delivery of services which are patient centred, timely, considerate and responsive to the needs of our patient population. To achieve this we will:
- be accessible and approachable
- listen to and understand needs
- provide an environment which is clean, safe and accessible
- ensure that we practice in accordance with national and local guidelines