The 24 hours a day, seven days a week dispensing machine is now fully operational at our North Somercotes site.
If you would like to collect your medication from this machine, please register by completing a form available from Reception.
You will need to provide details of your mobile phone as you will be texted with a collection number when your medication is ready.
Please be aware that refrigerated items, controlled drugs and items in glass bottles cannot be dispensed in this way.
If you have any questions, please speak to our Dispensary team.
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Lincolnshire Rural Support Network (LRSN)
As a Practice we are committed to providing high quality healthcare services to our rural patients and are always happy to discuss any physical or mental health concerns you may have. LRSN is a volunteer-led organisation that provides pastoral and practical support to Lincolnshire's farming and horticultural communities during periods of anxiety, stress, and problems relating to their families and businesses.
See their website at www.lrsn.co.uk or call their free helpline on 0800 138 1710
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Repeat Prescription Ordering
Please ensure you provide our Dispensary Team 3 working days to process your request. Thank you
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Special Edition Newsletter Pharmaself24
To view our Special Edition Pharmaself24 newsletter please click here
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Positive Covid Lateral Flow Test?
From 26th June 2023 , patients reporting a positive lateral flow test will no longer be automatically contacted by NHS England if they are eligible for anti-viral treatment. This service will be managed through the Clinical Advice Service (CAS) and United Lincolnshire Hospital Trust Covid Medicines Recovery Unit. Anti-viral treatment will not be available via the GP. If you test positive for Covid, please contact NHS111 for further advice.
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First Contact Physiotherapy
We are pleased to announce that from 30th January 2023 a First Contact Physiotherapist will be joining us.
Appointments will be available directly through our reception team.
For more information please click here
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Click and Easy - GP Online Services
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Private Patients Guidance on Prescriptions
To view our Private Patients Guidance on Prescriptions leaflet please click here
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Appointments
If you are not able to attend your appointment please let us know.
Our recent levels of non-attendance are:
- September: 110 appointments
- October: 131 appointments
- November: 190 appointments
This was a total more than 103 hours of appointment time.
If you no longer need your appointment please let us know so that it can be made available for someone who does.
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Patient, Staff and Visitor Privacy
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Complaints and Feedback
It is a sad reflection of our times that some people find abusing their local NHS on social media an acceptable way to behave. Whilst we value the support of most of our patients, a small but vocal sector of our community see fit to abuse and ridicule our staff and service.
We are sorry if you find that there are times when our service does not meet your expectations. Demand for our services is higher than ever and our staff are working longer hours but posting on social media is not a constructive way to provide feedback. Please contact us directly if you have any complaints or feedback.
This bullying and abusive behaviour is not acceptable. We follow the NHS Zero Tolerance Policy and patients who breach this may be required to register at an alternative surgery.
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Patient Data Collection Plans
In accordance with the latest guidance from NHS England we have been advised that patients are no longer required to wear a face mask/covering in GP Practices.
Therefore, with immediate effect when you visit the practice, the following guidance will apply:
-Patients with respiratory symptoms should continue to wear a face mask/covering.
-All other patients are not required to wear a face mask unless this is a personal preference.
-Hand sanitising will still be required.Facemasks are required or patients with respiratory symptoms, e.g. coughing, shortness of breath, sneezing, sore throat, chest or nasal congestion
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Patient Data Collection Plans
Under current plans, from 1st September 2021 we will be required to provide data to NHS Digital as part of the General Practice Data for Planning and Research data collection, so that patient data can be used to help improve everyone's health and care.
If you do not want your identifiable patient data to be shared for purposes except for your own care, you need to opt-out by registering a Type 1 Opt-out or a National Data Opt-out, or both.
For more information and further details including how to opt out, please click here or see YouTube by clicking here.
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Patient Appointments
In line with current recommendations, we will continue to offer both telephone and face to face appointments.
We understand that many of our patients may prefer telephone consultations due to convenience but you may be asked to attend the surgery if the doctor feels it is necessary.
The number of face to face appointments may be limited by current infection control measures so please let us know if you will be late or are unable to attend a booked appointment.
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Cancer Support
Open for business - Cancer diagnosis and cancer treatment
Watch the videos by clicking here
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Carers
There are people in our area who are looking after a friend, relative or neighbour. They may not see themselves as a carer and are often worried about seeking help. We respect and appreciate our carers and can offer a range of information to help support them.
Download the full leaflet here or click here for further information.
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Every Mind Matters
Every Mind Matters is here to help you manage and maintain your mental health, as good mental health makes such a difference. It helps us to relax more, achieve more and enjoy our lives more.
View our newsletter for more information
click here
